Security Body Camera

THE CUSTOMER

Mission-Critical Camera Technology
for Police & Security.

An internationally recognized producer of high-tech body cameras needed dependable electronics for demanding police and security applications.

Reliable field performance was essential because the cameras support critical real-world monitoring and evidence collection.

Body Camera PCB Investigation Police & Security
Security body camera used in police and security applications
THE CHALLENGE

Field Failures.
Reliability Was Critical.

Repeated camera failures created serious concerns in an application where dependable field performance was essential.

The source of the failures was unknown, requiring a thorough investigation to determine whether the PCB or another part of the manufacturing process was responsible.

FIELD PERFORMANCE Repeated Camera Failures
RELIABILITY Mission-Critical Application
ROOT CAUSE Failure Source Unknown
THE PICA SOLUTION

Investigate the Failure.
Find the True Cause.

PICA conducted a detailed investigation to determine whether the PCB or another part of the manufacturing process was responsible for the field failures.

01

PCB Inspection

The PCB was thoroughly inspected for potential defects.

02

Failure Analysis

Testing confirmed the PCB itself was functioning correctly.

03

Process Investigation

PICA examined other manufacturing factors contributing to failure.

04

Root Cause Identification

The contractor’s cleaning process was identified as the issue.

ROOT CAUSE IDENTIFIED
Cleaning Process Corrected

PICA traced the failures to the contractor’s cleaning process rather than the PCB. Once the process was modified, the field-failure issue was resolved.