Program Management

PICA minimizes the risks of your global supply chain. At PICA we are proud of our local program management teams. Business is about performance and value, but also trust and personal relationships. Our program managers are experienced professionals who live near you and have a vested interest in your success. With multiple sales offices across the North America, several field application engineers and our customer service group in Derry, New Hampshire, you can always count on PICA.

Business Meeting

Communications

At PICA we are proud of our local program management teams. Business is about performance and value, but also trust and personal relationships.

Our program managers are experienced professionals who live near you and have a personal stake in your success.

With engineering sales offices across the country, and our customer service group in Derry, New Hampshire, you can always count on PICA.

Cross Functional Logistics

Design engineers often lose interest in a product once the prototype has successfully reached the desired level of performance. However manufacturing expects a fully developed and de-bugged product from R&D, with error free documentation and drawings.

Well-known to project leaders, inefficient transitions between design and manufacturing can result in technical failures, extra costs, and delays. PICA Program Managers’ primary role is to ensure continuity from design to prototyping, from first article to final qualification, from production planning to on-time delivery.

On-Site Technical Review

Face to face communications continue to be the most powerful form of human interaction.

Our program managers take the time necessary to meet with your engineers, conduct a preliminary technical review and plan the next steps.

Fast Quote Preparation

By asking the right questions up-front, reviewing technical data on-site and offering technical options, PICA is committed to turn quotations in record timing.

  • 24 hours for rigid PCB, FPC and Rigid Flex
  • Maximum of 5 days for assembly (depending upon component availability)

After Sales Service

PICA’s services continue long after the order is received. With the support of our Asian staff, our program managers are committed to offer the following:

  • Monitor the order from production to packaging and send delivery notification.
  • Handle international freight, assist in shipment tracking and help clear customs.
  • Maintain and update open order reports on a timely basis.
  • Follow up with all quality functions and coordinate activities between North America and China.
  • Accommodate all design and requirement changes over the life of the product.